Research, news and analysis for the
automotive collision industry

from the most experienced editorial staff in the industry

SEASONAL BUMP IN CLAIM FREQUENCY, COST

Latest data on claims frequency and average collision claim cost.

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INSURER WAIT TIMES 2026

Annual look at how long shops wait for insurers to respond with repair approvals.

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SHOP SCHEDULING BACKLOG Q2 2026

Quarterly report showing how far into the future shops are booked with work.

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SHOP 12-MONTH OUTLOOK IN 2026

Latest survey showing shops' take on the future business environment.

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SHOP HIRING DEMAND - 2026 Q2

What positions are shops looking to fill?

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LEVEL OF WORK IN PROCESS IN SHOPS - 2026 Q2

Levels of work in process (WIP) can be a proxy for how busy the industry is.

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WAGE GROWTH CONTINUES TO SLOW

Quarterly data on average weekly wages in the collision repair industry.

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‘REPAIRABLE’ VEHICLE POPULATION FLAT

2025 ended with roughly the same number of reapirable vehicles on the road.

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COLLISON REPAIR WAGES BY STATE

Annual state-by-state data on technician wages in the industry.

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MOST PROFITABLE STATES FOR AUTO INSURERS

Some states are more profitable than others for insurers selling collision coverage.

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Body Shops Grade Insurers for 2026

Over 1,100 shops graded insurance companies based on how well each company's "policies, attitude and payment practices ensure quality repairs and customer service for motorists."

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AUTO INSURER MARKET SHARE

Progressive may soon overtake State Farm as the nations's largest auto insurer.

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DEALERSHIP BODY SHOP COUNT

Number of new car dealers and revenue generated.

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SHOP COUNTS BY STATE

Latest data on the number of body shops per state and growth over the past 10 years.

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COLLISION REPAIR EMPLOYMENT BY STATE 2025

Industry employment by state shows which are growing and which are shrinking.

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Who Pays for What?

The quarterly survey that shows you are not "the only one" charging for that.

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QUOTES OF THE YEAR 2025

A collection of the year's most interesting quotes heard around the industry.

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GASOLINE DELIVERIES, PRICES AND DRIVING - MONTHLY UPDATE

Gasoline consumption as an indicator of traffic volume and accidents.

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